Privacy Policy

Nõva Hostel – Angleton OÜ (registrikood 12339689)

1. General Information

Angleton OÜ (hereinafter referred to as “we” or “hostel”) respects your privacy and protects your personal data in accordance with the European Union General Data Protection Regulation (GDPR, Regulation 2016/679) and the Estonian Personal Data Protection Act.

This Privacy Policy explains what personal data we collect, why and how we process it, and what your rights are.

Controller:

Angleton OÜ
Aavasilla, Vaisi village, Lääne-Nigula parish, Läänemaa 91105

2. What data do we collect

When making a reservation:

  • First and last name
  • E-mail address
  • Phone number
  • Arrival and departure date
  • Number of guests and special requests (if shared)

When writing via the contact form:

  • Name
  • E-mail address
  • Message content

When visiting the website:

  • Cookies (see point 6)
  • IP address and browser data for statistical purposes

Purpose and legal basis for data processing

PurposeLegal basis
Website statistics and functionalityConsent (art. 6, paragraph 1, point a)
Booking management and service provisionAgreement (GDPR art 6 lg 1 point b)
Invoicing and accountingLegal obligation (art 6 lg 1 point c)
Customer communication and responding to inquiriesLegitimate interest (art 6 lg 1 point f)

4. Data retention

We retain your personal data for as long as necessary:

  • Booking data – up to 3 years after the end of the reservation
  • Accounting data – 7 years (in accordance with the Estonian Accounting Act)
  • Inquiries sent via the contact form – up to 1 year

5. Transfer of data to third parties

We do not sell or disclose your personal data to third parties, except for:

  • IT service providers – web hosting and booking system plugins that work directly on the website and do not transfer data to external systems
  • Legal obligations – if the law requires the transfer of data (e.g. state authorities)

All authorized processors are required to protect your data at least at the same level as us.

6. Cookies

Our website uses cookies to ensure the functioning of the website and to analyze visitor statistics.

Types of cookies:

  • Essential cookies – necessary for the website to function (consent is not required)
  • Statistical cookies – help us understand how visitors use the site (will be added in the future when Google Analytics is installed)
  • Functional cookies – remembering functions (e.g. language, booking settings)

You can change your cookie settings at any time in your browser settings.

7. Your rights

Under the GDPR, you have the following rights:

  • Right of access – you have the right to know what data we process about you
  • Right of rectification – you can request that inaccurate data be corrected
  • Right to erasure – in certain cases, you can request that data be deleted
  • Right to restriction – you can request that data processing be restricted
  • Right to object – you can object to data processing based on legitimate interest
  • Right to data portability – you can request that your data be provided in a machine-readable format

To exercise your rights, please contact us: novahostelinfo@gmail.com

We will respond to your request within 30 days at the latest.

8. Filing complaints

If you find that we are processing your personal data unlawfully, you have the right to file a complaint with the Estonian Data Protection Inspectorate:

Data Protection Inspectorate

Tatari 39, 10134 Tallinn

info@aki.ee | www.aki.ee

9. Changes to Privacy Policy

We reserve the right to change this Privacy Policy. We will notify you of any changes on the website novah.hoom.ee. We recommend that you review the policy from time to time.